Terms of Service

Last updated: 2026-11-09

1. Who sells

Toran is created and sold by RSFlowHub (referred to as "we", "us", or "our").

Country: India

2. What you buy

When you purchase Toran, you purchase a commercial software licence to download, install, and run Toran on your own web server or hosting account. The software is delivered as a digital archive (ZIP file).

Toran is self-hosted software. We do not provide website hosting or cloud storage for your wedding data as part of the software licence. You install and manage the application on your own chosen infrastructure.

3. Pricing and payments

All prices listed on this website are in Indian Rupees (INR) and include Goods and Services Tax (GST) at 18%. The price displayed at checkout is the final price you pay.

Payments are processed securely through Razorpay. You can pay using UPI (Google Pay, PhonePe, Paytm, etc.), credit and debit cards, net banking, or digital wallets. We do not store or process your banking credentials or card numbers.

If you provide a valid business name and GSTIN during checkout, a GST-compliant tax invoice will be generated and issued for your order.

4. Delivery

Software delivery is instant and electronic. Upon successful payment verification through Razorpay, your licence key and download link are generated immediately on screen. A purchase confirmation containing your licence details and download instructions is also sent to your billing email address.

5. Updates and support

Each licence includes access to product updates and customer support for the duration specified in your plan from the date of purchase:

Single plan: 6 months of updates and email support.
Planner plan: 12 months of updates and priority support.
Agency plan: 12 months of updates, priority support, and a 1-hour onboarding call.

After your updates period ends, your installed software continues working indefinitely on your server without expiration or deactivation. You may optionally renew updates and support at a discounted rate.

6. Customer responsibilities

As a self-hosted software operator, you are responsible for:

Hosting environment: Ensuring your web server meets the published system requirements (PHP 8.2+, MySQL 5.7+ or MariaDB 10.3+, required PHP extensions, HTTPS, and a 1-minute cron job).
Backups and security: Maintaining regular backups of your database, uploaded files, and server configuration, and keeping your server operating system and PHP environment secured.
Lawful WhatsApp messaging and guest consent: When configuring and using WhatsApp messaging (Meta Cloud API, Twilio, or click-to-chat), you must comply with WhatsApp Terms of Service, Meta Business Policies, and applicable telecommunications regulations (including TRAI regulations in India). You must obtain prior consent from guests before sending automated or bulk messages and respect opt-outs immediately. Spam or unsolicited messaging is strictly prohibited.

7. Disclaimer of warranty

Toran is provided "as is", without warranty of any kind, express or implied, beyond what is written in our documentation. While we test Toran extensively across standard hosting environments, we do not warrant that the software will be completely uninterrupted, error-free, or compatible with every customized hosting configuration.

8. Limitation of liability

To the maximum extent permitted by applicable law, the total liability of RSFlowHub arising out of or related to your purchase or use of Toran shall not exceed the actual amount paid by you for the software licence.

In no event shall we be liable for any indirect, incidental, consequential, special, or exemplary damages, including loss of data, loss of business profits, event disruptions, or server downtime, even if advised of the possibility of such damages.

9. Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any legal dispute or proceeding arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

10. Contact

If you have questions regarding these Terms, please email us at support@rsflowhub.com.